SHIPPING & RETURNS
DELIVERY INFORMATION
At 38Nutrition, we are committed to providing efficient delivery services to our customers. We ensure that your orders are carefully packaged and shipped in a timely manner. Our shipping methods are designed to meet your needs, and we strive to keep the costs affordable. We believe in transparency and aim to build trust with our customers through clear and concise shipping information.
We prioritize the satisfaction of our customers. If you have any queries regarding our shipping methods, packaging, or costs, please do not hesitate to contact us.
RETURN & EXCHANGE POLICY
After receiving your products, you have 14 days to notify us if you wish to return the products. To do this, We will provide you our withdrawal form. If you have indicated that you wish to return the products, they must have been demonstrably returned to 38Nutrition within 14 days.
For products where hygiene is important, such as tablets, capsules, powders, drinks, creams, oils and other sealed products, they can only be returned unopened and in an undamaged condition (any seal intact). If you have damaged products during use, we can charge you for this.
The purchase amount will be refunded as soon as possible but no later than 14 days after cancellation.